Return & Replacement Policy

Return & Replacement Policy

At Papakat, we want you to love what you receive. If there is an issue with your order, we’re here to help.

Eligibility

• Raise a return request within 7 days of delivery
• Item must be unused, unwashed, and in original condition
• Original tags and packaging must be intact

What We Offer

We offer replacement only — no cash refunds. If your item is defective, damaged, or incorrect, we will replace it at no extra charge.

• Replacement dispatched within 5–7 business days of receiving the returned item
• Exchange for a different colour is free of charge

Non-Returnable Items

• Items that have been used, washed, or altered
• Items returned after 7 days of delivery
• Items without original tags or packaging

How to Raise a Request

Email us at info@papakat.com or call +91 93054 56870 with your order number and a photo of the item.